← 操作指南

③ Hotel front desk forwarding · Full walkthrough

The easiest checkout-day option. The front desk fills out the airway bill, pays the courier, and all you do is drop the luggage. But **not every hotel offers this** — budget business hotels, capsules, and guesthouses often refuse, so check before you book.

💴 From ¥2,000Next-day afternoonDifficulty ★☆☆ · Beginner-friendly

Best for: chain business hotels and above, travellers who want to move hands-free on checkout day, and anyone who doesn't mind paying an extra ¥100–300 service fee.

寄件前 30 秒 · 雷區自檢

飯店前臺會拒收禁品,甚至被罰重新打包。先確認這 3 題。

  1. 1

    箱子裡有行動電源(モバイルバッテリー)、散裝鋰電池、電子菸嗎?

  2. 2

    有噴霧罐嗎?(防曬噴霧、止汗劑噴霧、髮膠、殺蟲劑、可燃噴霧)

  3. 3

    有現金、貴金屬、無可替代的證件(護照、身分證)嗎?

回答 3 題後會顯示結論。

🕒 流程時間軸

每一步在哪、要做什麼、大概花多久。先看一遍再開始。

總計 · 15-25 分 + 翌日抵達
  1. 01

    房間打包

    · 10-15 分

    紙箱封三圈、貼「天地無用 / 割れ物注意」貼紙(前臺可要),禁寄品逐一確認。手提/寄送 明確分開兩邊。

  2. 02

    前臺說「宅配お願いします」

    · 5-10 分

    遞紙箱 + 指定「Yamato で台湾 or ゆうパック で大阪」。填送り状或給前臺代填,付現 / 刷卡 / 計入房費。

  3. 03

    拿到控え(送り状副本)

    · -

    上面有追蹤碼 12 碼。拍照存手機或 LINE,別弄丟 — 沒控え後續查件無從查。

  4. 04

    送達下個飯店

    · 翌日 16:00

    Yamato / ゆうパック 時段指定內送達。下個飯店幫你代收放房間或櫃台。

東橫 INN / APA / ドーミーイン / 星野系 連鎖大多必收;京都町家型民宿、小型民泊常不收或需額外費。不確定的話請 check-in 時先問前臺。

🔐 Plan B · 投幣寄物櫃 コインロッカー

飯店不收、退房後還要玩、中途輕裝 day trip —— 這三種情境 locker 比代寄便宜。以下為各家車站通用規格,實際看站點設備。

尺寸容量單次費用能塞什麼
小 (S)約 30 × 40 × 60 cm¥300-500背包、相機包、小手提
中 (M)約 55 × 40 × 60 cm¥500-70020-24 吋登機箱
大 (L)約 90 × 40 × 60 cm¥700-1,00026-29 吋大行李 (緊)
特大 (XL)少數車站有¥1,000 上下高爾夫袋、樂器、特殊件
⚠️ 3 個必知地雷
  • 大尺寸一大早就滿 · 東京站、新宿、京都這種觀光大站 L 櫃常常 9 點前就清空,行程 day trip 建議 8:30 前到站卡位,或改用 ecbo
  • IC 卡式鎖要同一張卡 · 用 Suica 鎖就要用同一張 Suica 開。中途換卡 / 弄丟 → 得找站務員強開(可能出示護照 + 等 20-30 分)
  • 24 小時費用會疊加 · 過午夜 0:00 即算新一天費用。車站多半 5:00-23:30 開放,閉門後拿不到 → 跨夜寄存請找 24hr locker 或 ecbo
何時用 locker?何時用別的?
飯店不代收 / 退房後班機還早Locker

幾小時的事,直接塞車站 locker 最快,¥700 解決

中途去 day trip(白川鄉、箱根、奈良)Locker

當天來回,車站寄存比拖著大箱子輕鬆太多

下一家飯店在不同城市(京都 → 大阪)飯店代寄

Yamato 飯店代寄翌日送達,不用自己拖

要放 2 天以上 / 附近 locker 全滿ecbo

ecbo Cloak 每日定額、容量彈性、線上預約保位

規格為民營 + JR 主要廠商(Alpha / フルタイムロッカー)通用值,實際尺寸與費用以現地標示為準。尋找即時空櫃可查「JR 東日本 コインロッカー空室検索」或 Google Maps 搜尋「近くのコインロッカー」。

⚠️ Confirm before you book

Not every hotel forwards luggage. Capsule hotels, hostels, Airbnb, and some budget chains usually don't. Before booking, check JPLuggageGo's "hotel chain forwarding policy table" (scroll down on the /quote page), or email / call the hotel directly: "このホテルから宅急便は発送できますか?"

Check hotel-chain policies →

操作流程 5 步

  1. 1
    Ask at check-in with one quick line

    At check-in, casually ask: "明日、荷物を発送したいですが、お願いできますか?" Confirm: (1) whether they handle forwarding, (2) cash only or cards accepted, (3) how much lead time they need (usually same-day on checkout is fine).

  2. 2
    Checkout day: bring luggage to the front desk

    Bring your suitcase to the front desk before checkout and say: "チェックアウトと荷物の発送をお願いします" (checkout + shipping). They'll hand you an airway bill.

  3. 3
    Fill out the airway bill (hotel-forwarding specifics)

    The key is the recipient field: "○○ホテル ○○様気付 ○○ (your name)." "気付" means "c/o" — Japanese couriers see this and know to hand it off to the hotel rather than chase the recipient directly. Hotel name in kanji, 7-digit postal code, Japanese-version address. Use this (current) hotel as the sender address.

  4. 4
    Weigh-in → fare → payment

    Most hotels have a small scale to weigh on the spot, and they'll tell you the fare (usually a ¥100–300 service fee is added, so slightly more than a branch drop-off). Cash is the main payment method; some upscale hotels let you charge to the room and use a card. ¥5,000 cash on hand is the safest.

  5. 5
    Take the receipt → leave

    The hotel gives you a sender copy (ご依頼主控) with the tracking number. Photo it and keep the physical copy until your luggage arrives at the next hotel. You can leave hands-free — the rest is on the hotel and the courier.

Special rules for hotel forwarding

  • **Must arrive the day before the receiving hotel stay**: per Yamato rules, luggage sent to your next hotel must arrive "the day before your stay" and be stored there. If your stay is same-day and delivery is also same-day, Yamato may refuse.
  • **Never botch the "c/o" line**: "○○ホテル ○○様気付 ○○." Without the "気付" characters, the hotel may mistake it for another guest's parcel — resulting in misrouting and hard-to-find packages.
  • **Some hotels only receive, others only forward**: the chain policy table flags this per hotel — check before you book.
  • **Carry valuables / fragile items / cash yourself**: the hotel often has you sign a waiver confirming "no valuables / cash / electronics inside" — damage to those items won't be compensated.
  • **Boxes and bags aren't guaranteed**: shipping the suitcase as-is is easiest. For loose items, buy a box at a convenience store before checkout.

5 Japanese phrases for the front desk

No Japanese? No problem. Screenshot these and show them to the front desk.

明日、荷物を発送したいです。
Ashita, nimotsu wo hassou shitai desu.
I'd like to ship my luggage tomorrow.
このホテルから宅急便は発送できますか?
Kono hoteru kara takkyuubin wa hassou dekimasu ka?
Can I ship Takkyubin from this hotel?
次のホテルまで送りたいです。
Tsugi no hoteru made okuritai desu.
I'd like to ship to my next hotel.
送り状の書き方を教えてください。
Okurijou no kakikata wo oshiete kudasai.
Could you show me how to fill out the airway bill?
現金とカード、どちらがいいですか?
Genkin to kaado, dochira ga ii desu ka?
Which is better — cash or card?

送り状 填寫預演

飯店前臺代填往往幫不上太多細節(僅抄你遞過去的紙條)。先在這邊預演一次,把寫好的內容給前臺最順。

📝
送り状 填寫預演器 · ゆうパック(境內)

郵便局櫃台的紙本 ゆうパック送り状 最容易卡在:郵便番号格式、品名太籠統、電話少了區碼。先填一次讓系統檢查,確認後產謄寫稿,現場照抄最順。

ご依頼主(差出人)氏名必填
必填
必填
差出人 住所必填
お届け先 氏名必填
必填
必填
お届け先 住所必填
必填,請具体的に書く
仍有欄位錯誤,修正後才能產生

Once the luggage reaches the next hotel?

The receiving hotel takes it and puts it in storage. At check-in, proactively tell the front desk "荷物が届いているはずです" (my luggage should have arrived) and show the receipt's tracking number screenshot — they'll retrieve it. Some hotels put it in your room; others expect you to pick up and sign at the front desk.

How much does it cost?

Below are standard Yamato Kuroneko Takkyubin fares. Hotel forwarding is usually priced at cost; a handful of luxury hotels (Imperial, Ritz, Peninsula) add a ¥300–1,000 per-piece service fee.

Route100~21吋140~26吋160~29吋
東京 → 京都¥1,500¥2,520¥2,870
京都 → 大阪¥1,390¥2,390¥2,740
東京 → 大阪¥1,500¥2,520¥2,870
京都 → 東京¥1,500¥2,520¥2,870
大阪 → 京都¥1,390¥2,390¥2,740

Fares updated 2026-04-27 · Source: Yamato official fare tables (refreshed every Wednesday morning)

※ Actual charges based on on-site weigh-in. Remote islands and parts of Hokkaido / Okinawa may incur surcharges. Oversized items (any side >160cm total or >30kg) are refused — split into multiple pieces.

Check your own route

Common snags · How to handle them

The hotel says they don't do forwarding — now what?+
Switch to a branch drop-off — there's a link below in this guide. You can also ask the hotel to arrange Yamato pickup (+¥30–60), but book the night before.
The hotel only takes cash and I don't have enough.+
The night before checkout, hit up a 7-Eleven ATM downstairs. ¥5,000–10,000 covers 1–2 forwarding items. If the hotel is remote with no convenience store nearby, negotiate to charge it to the room (some chains allow this).
What if I botch the "c/o" line?+
The front desk usually double-checks your form, so let them review it after you fill it out. If it really does come back, you'll get tracking notifications on your phone; submit a correction on Yamato's website with the tracking number — the courier will redeliver.
My luggage hasn't arrived when I check in at the next hotel.+
Check the current status on Yamato's website with the tracking number. It's usually "in transit" and will arrive by evening. The hotel will sign for it and hold it — even without a room key that's fine, pick it up later.
The hotel says they never received my luggage.+
Very rare. First check Yamato's delivery log with the tracking number. If it shows "delivered" but the hotel says no, ask them to dig through the storage room (usually the check-in agent forgot to log it). If it's genuinely lost, bring the receipt to the nearest Yamato branch or call 0120-01-9625 to file a claim.

FAQ

Which hotels typically won't forward luggage?+
Capsule hotels (First Cabin, 9hours), hostels, Airbnb, and some budget chains (certain Super Hotel or Toyoko Inn branches). The chain policy table (on /quote) has 16 mainstream chains listed; if the listed policy doesn't match reality, check user reports.
Can I ship back to Taiwan?+
No. Yamato Airport Takkyubin is domestic-Japan only. To ship to Taiwan, use "International Takkyubin" (Yamato International, Japan Post EMS) — prices are high (¥5,000–15,000), transit is 3–7 days, and you'll need to handle customs. For suitcases, either check them onto the flight or send them to your next hotel in Japan for storage.
I haven't checked into the next hotel yet — can I still ship ahead?+
Most chains allow it (APA, Toyoko Inn, Mitsui Garden, etc.); budget and boutique hotels may need a phone call first. The user reports table has real-world confirmations. Add "宿泊日: YYYY/MM/DD" in the airway bill's remarks so the hotel knows when you're arriving.
Do hotels charge a forwarding fee?+
Most hotels **don't charge a separate service fee** — you just pay Yamato / Sagawa's shipping charge (possibly a bit higher than branch prices, with the delta acting as the implicit service fee). A few luxury hotels (Imperial, Peninsula) add ¥200–500 as a handling fee.
Can the hotel store luggage that was shipped after I checked out?+
No — once you've checked out, the hotel has no obligation to store your belongings. To send something back, arrange a "return stay" reservation with the hotel in advance. Simpler alternative: ship to your next hotel, or use a paid luggage-storage service like ecbo Cloak or LuggAgent.

See the other two routes